HM Sun Med 616 720w

Delivery and Installation

MOI bridges planning, design, project management, and installation to keep everyone on schedule, minimize the margin of error, make installations cleaner and more efficient, and create a superior experience for our clients.

Our distribution center and installation teams inspect each product closely before approving for delivery. MOI owns and operates a fleet of eight delivery vehicles outfitted with GPS tracking to ensure your investment arrives safely. We partner with teams of certified installers, both union and non-union, to provide exceptional service throughout the installation process locally and nationally. These installers have extensive experience in coordinating the installation of furniture solutions in complex, multi-floor, and occupied spaces.

We utilize a modified version of the MillerKnoll Performance System, a continuous improvement process designed to maximize efficiency, mitigate risk, and deliver on-time. Beginning with design and order entry, your order is processed based on how we want the product placed on the truck, off-loaded, staged, and installed. This process minimizes handling, and maximizes cost and time savings.

MOI Installation benefits include:

  • Accurate Design and Order Entry: Installation planning starts with our design protocol for labeling and ordering the bill of materials.
  • Efficient Staging and Off-Loading: Product is loaded on the trucks in the way that we want product staged, with frames off loaded first and components such as accessories last. Items are rolled onto the jobsite on dollies for faster installation.
  • Clean, Organized, and Safe Site Conditions: Packaging is minimized and is removed on the truck so it doesn’t clutter a job site.
  • Precise Installation Technique: Our team follows a uniform installation technique that includes marking off areas with chalk and a piece-by-piece construction of the workstation.
  • Reliable Schedule: We track the time it takes to build a workstation and seek out opportunities for improvement.
  • Improved quality: Through this process, accuracy is improved resulting in the minimization of the punch list.

Tools & Technology:

  • PlanGrid
  • GoPro
  • Delivery Vehicles

Deliverables during this phase:

  • Pre-delivery Walkthrough
  • Punch List Walkthrough
  • Product Cleaning